Everything you need to know about ERPNext implementation, hosting, support and working with Sanvidhi Tech.
ERPNext is a fully open-source, cloud-ready ERP platform built on the Frappe framework. It covers accounting, inventory, manufacturing, HR, CRM, procurement and more โ all in one system. Unlike SAP or Oracle, ERPNext has zero per-user licensing fees and full source code access, making it ideal for Indian SMBs.
ERPNext software itself is 100% free and open-source (GPLv3 licence). You never pay for licences or per-user fees. Your costs with Sanvidhi Tech cover:
Tally is primarily an accounting tool. ERPNext is a full-suite ERP covering inventory, manufacturing, HR, CRM, procurement and more. ERPNext also offers multi-company, multi-currency, real-time dashboards, mobile access and custom module development โ features Tally cannot provide.
Yes. ERPNext has built-in support for GST (CGST, SGST, IGST), e-invoicing (IRN/QR), e-way bills, TDS/TCS, multi-GSTIN and all Indian statutory requirements. We configure and test these thoroughly during implementation.
Most SMB rollouts go live in 4โ8 weeks using our agile sprint methodology โ including process mapping, configuration, data migration, UAT and training. Complex multi-location or manufacturing projects may take 10โ14 weeks.
We follow a 5-phase approach: Discovery & GAP Analysis โ Configuration & Customization โ Data Migration โ Training & UAT โ Go-Live & Hypercare. We work in 2-week sprints with weekly demos so you always know where the project stands.
Absolutely. We've built custom doctypes and workflows for dairy route management, mandi procurement, BMC tracking, cooperative accounting, weighbridge integration and more. If your process is unique, we can build for it.
Yes. We have proven migration scripts for Tally, Busy, SAP B1, Excel masters and most legacy SQL databases. We validate every migrated record before go-live to ensure zero data loss.
We host on AWS (Mumbai region), DigitalOcean or Azure โ your choice. All data stays within India. We configure dedicated instances with SSL, firewall, daily backups and proactive monitoring.
We offer a 99.9% uptime SLA on all managed hosting plans. This translates to less than 9 hours of downtime per year. Our monitoring alerts us instantly if any issue occurs.
Daily automated backups with 30-day retention. We also perform weekly full backups. Restores are tested quarterly. You can request a backup restore at any time.
Yes. We support on-premise deployment on your own servers or private cloud. We handle installation, configuration, security hardening and provide documentation for your IT team.
Our AMS plans include: SLA-backed ticketing portal, dedicated account manager, monthly system health checks, quarterly optimization audits, security patches, ERPNext version upgrades and up to 8 hours/month of minor enhancements.
Priority 1 (system down): acknowledged within 1 hour, resolved within 4 hours. Priority 2 (major issue): acknowledged within 4 hours, resolved within 1 business day. Priority 3 (minor): resolved within 3 business days.
Yes. We provide role-specific training during implementation (admin, accounts, warehouse, HR etc.) and refresher training on request. Training is available online or at your location in Pune and nearby areas.
Implementation is priced based on scope โ number of modules, users, customizations and data volume. We provide a detailed, fixed-price proposal after a free discovery call. We also offer milestone-based billing so you pay as work is delivered.
No. Our proposals are comprehensive and include all scope items. If additional work is requested outside scope, we raise a change request with cost and timeline before proceeding. No surprises.
Hosting plans are available monthly with no lock-in. AMS support plans are typically annual for best pricing. Implementation projects are milestone-based with no ongoing commitment required after go-live.
Our team is happy to answer any specific questions about your business and how ERPNext can help.
